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Glosario de términos de gestión de recursos humanos y beneficios para los empleados
Cash back rewards programs have revolutionized the way consumers think about the value they get from their purchases.
These programs, offered by credit card companies, retailers, and other businesses, effectively return a portion of the money spent back to the consumer, making every transaction slightly more rewarding. Essentially, cash back acts as a rebate that accumulates with each eligible purchase, allowing consumers to earn money back as they shop for everyday items or splurge on big-ticket products.
Cash back rewards for employees are a type of incentive companies provide to motivate and reward their staff. These rewards are typically a percentage of the money spent on certain transactions, which is returned to the employee.
Companies offer cash back rewards to employees for several reasons:
(a) Employee motivation and performance: Cash back rewards can be a powerful motivator for employees. They encourage employees to increase their performance and meet their targets.
Employees can receive cash rewards when they strive for top performance, go above and beyond, or meet set goals. This instills a sense of purpose and satisfaction from accomplishment and a job well done.
(b) Employee retention: Monetary incentives, including cash back rewards, can boost worker retention. When there is an incentive, employees are more likely to stay loyal.
(c) Employee recognition: Cash back rewards can play a powerful role in recognizing employees. They help employees feel valued and appreciated for their accomplishments.
(d) Financial well-being of employees: These incentives directly impact employees’ financial well-being. They provide financial rewards to recognize their performance or accomplishments.
(e) Competitive advantage: In today’s highly competitive labor market, many organizations are reluctant to raise wages. Instead, they extend noncash benefits, including cash back rewards, to their workers.
The distribution of cash back rewards to employees can vary depending on the company’s policies and the structure of the rewards program.
However, there are some common practices:
1. After performance evaluation: Many companies distribute cash back rewards after a performance evaluation period. This could be monthly, quarterly, semi-annually, or annually.
2. Upon achievement of specific goals: If the cash back rewards are tied to specific goals or targets, they are typically distributed once the employee achieves these goals.
3. Promptly after recognition: To maintain the incentive’s power and perceived value, some companies aim to distribute rewards as soon after the project or timeframe completion as possible.
4. Regular intervals: Some companies may choose to distribute rewards at regular intervals, such as monthly or quarterly, regardless of specific achievements.
Here are some common scenarios for when cash back rewards might be distributed:
1. Regular schedule
Some employers distribute cash back rewards on a regular schedule, such as monthly, quarterly, or annually. This schedule provides employees with a predictable timeline for when they can expect to receive their rewards.
2. End of financial period
Cash back rewards may be distributed at the end of a financial period, such as the end of a quarter or fiscal year. This timing allows the employer to assess performance metrics or expense reports before disbursing rewards.
3. Following expense reconciliation
If cash back rewards are tied to employee expenses, they may be distributed after expense reconciliation has been completed. This typically involves employees submitting expense reports, which are then reviewed and approved by appropriate personnel before rewards are distributed.
4. Incentive program completion
For incentive programs based on achieving specific goals or targets, cash back rewards may be distributed upon completion of the program or achievement of the goals. This encourages employees to stay motivated and actively participate in the program until its conclusion.
5. Credit card billing cycle
If cash back rewards are earned through corporate credit card spending, they may be distributed in accordance with the credit card billing cycle. Rewards could be credited to employees' accounts after each billing cycle or at specific intervals determined by the credit card issuer.
6. Following program enrollment
In some cases, cash back rewards may be distributed shortly after employees enroll in a rewards program or fulfill the initial requirements for participation. This can serve as an incentive for employees to sign up and start using the program.
7. Customized timing
Employers may choose to customize the timing of cash back rewards distribution based on their specific business needs, financial cycles, or other factors relevant to their organization.
Here are some common ways employees can earn cash back rewards:
1. Credit card rewards
Some employers offer corporate credit cards that accrue cash back rewards on purchases made by employees. Employees can earn cash back on their business-related expenses such as travel, dining, office supplies, and more.
2. Employee benefit programs
Employers may partner with banks or financial institutions to offer employee benefit programs that include cash back rewards. These programs might offer cash back on everyday purchases such as groceries, gas, and shopping.
3. Employee incentive programs
Companies may implement incentive programs where employees earn cash back rewards for achieving specific goals or targets. This could include meeting sales targets, exceeding performance metrics, or participating in wellness programs.
4. Employee purchase programs
Some employers provide employee purchase programs where employees can earn cash back rewards on purchases made through designated vendors or retailers. These programs often offer discounts or cash back incentives as a perk of employment.
5. Expense management systems
Employers may use expense management systems that allow employees to earn cash back rewards on business expenses submitted through the platform. Cash back rewards may be earned based on certain spending thresholds or categories.
6. Employee referral programs
Companies sometimes offer cash back rewards to employees who refer new hires to the company. Employees may receive a cash bonus or cash back incentive once the referred candidate is hired and meets certain criteria.
7. Health and wellness programs
Employers focused on employee well-being may offer cash back rewards for participating in health and wellness activities such as fitness challenges, smoking cessation programs, or preventive health screenings.
8. Work-related travel
For employees who frequently travel for work, some employers offer cash back rewards on travel-related expenses such as flights, hotels, and rental cars. These rewards can be earned through corporate travel programs or designated travel booking platforms.
Se trata de encuestas cortas que pueden enviarse con frecuencia para comprobar rápidamente lo que piensan sus empleados sobre un tema. La encuesta consta de menos preguntas (no más de 10) para obtener la información rápidamente. Pueden administrarse a intervalos regulares (mensual/semanal/trimestral).
Celebrar reuniones periódicas de una hora de duración para mantener una charla informal con cada uno de los miembros del equipo es una forma excelente de hacerse una idea real de lo que ocurre con ellos. Al ser una conversación segura y privada, te ayuda a obtener mejores detalles sobre un asunto.
El eNPS (employee Net Promoter score) es una de las formas más sencillas pero eficaces de evaluar la opinión de sus empleados sobre su empresa. Incluye una pregunta intrigante que mide la lealtad. Un ejemplo de las preguntas del eNPS son ¿Qué probabilidad hay de que recomiende nuestra empresa a otras personas? Los empleados responden a la encuesta eNPS en una escala del 1 al 10, donde el 10 denota que es "muy probable" que recomienden la empresa y el 1 significa que es "muy poco probable" que la recomienden.
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