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The Empuls Glossary

Glossary of Human Resources Management and Employee Benefit Terms

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Monitoring employees’ work proceedings, log in/log off time, performance evaluation, and other key elements constitutes employee tracking. It is a method employed by organizations to keep track of employees’ data and lifecycle in the workplace. 

What is employee tracking?

Employee tracking is a method used by businesses to monitor employees’ work activities. This can include tracking time spent on tasks, monitoring computer usage, tracking physical location (in the case of mobile or field workers), and more. The goal is often to improve productivity, efficiency, and accountability.

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Who typically manages the employee tracking system in a company?

The management of an employee tracking system is typically handled by the Human Resources (HR) department in collaboration with the IT department. HR sets the policies and guidelines for the use of the system, while IT handles the technical aspects of implementing and maintaining the system.

What types of data are typically tracked in an employee tracking system? 

The types of data tracked in an employee tracking system can vary widely depending on the system and the company’s goals. Common types of data include time and attendance, computer usage (such as websites visited or applications used), productivity metrics (such as tasks completed or sales made), and physical location (for mobile or field workers).

Who should employees contact if they have concerns about employee tracking?

If employees have concerns about employee tracking, they should typically start by contacting their direct supervisor or the HR department. These individuals or departments should be able to address concerns, explain the company’s policies, and if necessary, escalate the issue to higher management.

Why do companies implement employee tracking?

Companies implement employee tracking for several reasons. These can include improving productivity by identifying inefficiencies, ensuring accountability by tracking time and attendance, improving task management and resource allocation by understanding how employees spend their time, and ensuring security by monitoring for inappropriate computer usage.

Employee pulse surveys:

These are short surveys that can be sent frequently to check what your employees think about an issue quickly. The survey comprises fewer questions (not more than 10) to get the information quickly. These can be administered at regular intervals (monthly/weekly/quarterly).

One-on-one meetings:

Having periodic, hour-long meetings for an informal chat with every team member is an excellent way to get a true sense of what’s happening with them. Since it is a safe and private conversation, it helps you get better details about an issue.


eNPS (employee Net Promoter score) is one of the simplest yet effective ways to assess your employee's opinion of your company. It includes one intriguing question that gauges loyalty. An example of eNPS questions include: How likely are you to recommend our company to others? Employees respond to the eNPS survey on a scale of 1-10, where 10 denotes they are ‘highly likely’ to recommend the company and 1 signifies they are ‘highly unlikely’ to recommend it.

Based on the responses, employees can be placed in three different categories:

  • Promoters
    Employees who have responded positively or agreed.
  • Detractors
    Employees who have reacted negatively or disagreed.
  • Passives
    Employees who have stayed neutral with their responses.

How does an employee tracking system work?

An employee tracking system works by using software tools to monitor and record employees’ activities during work hours. This can be done through various methods, such as monitoring computer activity, using GPS to track physical location, or using biometric systems to track attendance. The data collected is then compiled and analyzed to provide insights into employee behavior and productivity.

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