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Glossaire des termes relatifs à la gestion des ressources humaines et aux avantages sociaux des employés
Pre-boarding refers to the process of engaging with new hires between the time they accept a job offer and their official start date, ensuring a smooth transition into the organization by providing information, resources, and support to help them prepare for their new role.
Pre-boarding is the process of facilitating early access or preparation for a particular activity or event. In the context of airlines, pre-boarding refers to allowing certain passengers to board an aircraft before the general boarding process begins. This may include passengers with disabilities, those traveling with young children, or individuals requiring extra time or assistance to board.
For passengers, pre-boarding provides added convenience and assistance, especially for those with special needs or requiring extra time to board. It reduces stress and anxiety associated with the boarding process and ensures a smoother transition onto the aircraft. For airlines, pre-boarding enhances operational efficiency by streamlining the boarding process, minimizing delays, and optimizing the use of boarding resources.
On Southwest Airlines, pre-boarding is typically available to passengers who require special assistance, such as those with disabilities, mobility limitations, or medical conditions. Additionally, families traveling with young children (aged six and under) may also be eligible for pre-boarding. Passengers requiring pre-boarding should notify a Southwest Airlines representative at the gate and request assistance accordingly.
To get pre-boarding on airlines, passengers should:
Pre-boarding allows airlines to prioritize passengers with specific needs, such as those requiring assistance or families with young children, ensuring they board the aircraft first and without rush. By addressing these passengers' needs separately from the general boarding process, airlines can prevent congestion at the gate and facilitate a more orderly and efficient boarding experience for all passengers.
Pre-boarding allows airlines to prioritize passengers with specific needs, such as those requiring assistance or families with young children, ensuring they board the aircraft first and without rush. By addressing these passengers' needs separately from the general boarding process, airlines can prevent congestion at the gate and facilitate a more orderly and efficient boarding experience for all passengers.
Il s'agit de courtes enquêtes qui peuvent être envoyées fréquemment pour vérifier rapidement ce que vos employés pensent d'une question. L'enquête comprend moins de questions (pas plus de 10) pour obtenir rapidement les informations. Ils peuvent être administrés à intervalles réguliers (mensuels/hebdomadaires/trimestriels).
Organiser périodiquement des réunions d'une heure pour une discussion informelle avec chaque membre de l'équipe est un excellent moyen de se faire une idée précise de ce qui se passe avec eux. Comme il s'agit d'une conversation sûre et privée, elle vous aide à obtenir de meilleurs détails sur un problème.
L'eNPS (employee Net Promoter score) est l'un des moyens les plus simples et les plus efficaces d'évaluer l'opinion de vos employés sur votre entreprise. Il comprend une question intrigante qui évalue la fidélité. Voici un exemple de questions eNPS : Quelle est la probabilité que vous recommandiez notre entreprise à d'autres personnes ? Les employés répondent à l'enquête eNPS sur une échelle de 1 à 10, où 10 signifie qu'ils sont "très susceptibles" de recommander l'entreprise et 1 signifie qu'ils sont "très peu susceptibles" de la recommander.
Airlines can promote inclusivity and respect during the pre-boarding process by:
Depending on the airline and passenger needs, additional services or accommodations may be offered during the pre-boarding process. These could include wheelchair assistance, priority seating assignments, early access to overhead bin space, or assistance with stowing carry-on luggage. Airlines may also provide guidance or support to passengers navigating the airport or aircraft environment.
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