El desafío 

Georges Chalouhi, Director Ejecutivo de Gulf Taleed, buscaba aprovechar la tecnología para alinear a los empleados con los valores culturales fundamentales de Gulf Taleed y, al mismo tiempo, impulsar el compromiso y la retención de los empleados a través de un interesante programa de recompensas y reconocimiento. Algunos de los retos que buscaba resolver eran:

•  Atraer y retener el talento local adecuado para cumplir el mandato del Gobierno saudí de que el 30% de la plantilla proceda de la población local.
• Ofrecer una experiencia coherente, eliminar los prejuicios y generar una respuesta positiva de los empleados para el programa de reconocimiento centralizado "Rockstars" de Gulf Taleed.
• Crear una cultura que dé prioridad a las personas y mejorar estratégicamente el compromiso alineando a los empleados de Gulf Taleed con los valores fundamentales de la empresa‍.

La solución

To create a people-first culture and improve engagement, Gulf Taleed turned to Empuls to streamline communication, rewards, and recognition while aligning employees with the company's values.

Empuls ushered in a new era of employee engagement at Gulf Taleed. They leveraged the holistic engagement approach enabled by Empuls to connect, align, empower, and motivate employees. Empuls is the single channel for employee communication, connection, feedback, celebration, and engagement at Gulf Taleed.

Connecting Gulf Taleed’s distributed workforce with the Empuls Social Intranet

Gulf Taleed found Empuls to be the perfect social intranet that reinforces its values of diversity and inclusion. Empuls serves as an open forum for employees to share views and cultural perspectives. 

They switched from email-only communication to inter-team networking by sharing news, updates, business highlights, company announcements, customer wins, and success stories on Empuls.

From communicating with employees to connecting and aligning them with the company’s core cultural values, Empuls helps reinforce the right behaviors at work.

Enabling Gulf Taleed to capture the employee voice with Empuls Surveys
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The engagement surveys are helping Gulf Taleed understand the relationship between recognition, engagement, and retention. They are gaining a fresh perspective on the company’s culture through new joiner surveys.

The popularity of Empuls reflects in the recent engagement survey communicated via Empuls, which had a 70% completion rate within seven days of its launch.

Celebrating employee successes with Empuls Recognition and Rewards

Empuls’ unique recognition experience allowed Gulf Taleed to decentralize their R&R program “Rockstars”, remove bias, and make it a powerful motivation tool. 

With peer-to-peer recognition, multiple award categories, customizable reward workflows, and a global rewards catalog, Empuls enables every employee to applaud great work in-the-monent.

Al capacitar a los jefes de línea para reconocer cada pequeño y gran logro, Gulf Taleed pasó de conceder tres premios al trimestre a 300 agradecimientos en seis meses.

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La rentabilidad de invertir en el compromiso de los empleados

Georges Chalouhi, Executive Manager at Gulf Taleed, says, “Empuls adoption is gaining momentum, and the engagement levels are high. There has been a positive impact on team retention, morale, motivation, job efficiency, empowerment, and appreciation.”

90%  active adoption of Empuls by employees  

El 70% completó la encuesta de compromiso en 7 días 

Más de 300 casos de reconocimiento inter pares en 6 meses

91,58% de reacciones a más de 550 mensajes en el ayuntamiento 

With the positive response from employees, Gulf Taleed intends to keep the momentum going. They want to use Empuls to continue to remind people about the importance and the power of recognition and celebrate people’s achievements and success.