Glossary of Human Resources Management and Employee Benefit Terms
Job satisfaction is a measure of how content an employee is with their work. It's essentially how much you like your job, including the tasks you do, the people you work with, and the company culture.
Job satisfaction is crucial for employee retention for a few key reasons:
Several factors influence how satisfied someone is with their job. Here are some of the top contributors to job satisfaction:
Companies can benefit from conducting job satisfaction surveys at various points in time to get a well-rounded picture of employee sentiment. Here are some key times to consider:
Recognition and appreciation play a powerful role in job satisfaction by fulfilling both intrinsic and extrinsic motivators for employees. Here's how:
1. Recognition:
2. Appreciation:
These are short surveys that can be sent frequently to check what your employees think about an issue quickly. The survey comprises fewer questions (not more than 10) to get the information quickly. These can be administered at regular intervals (monthly/weekly/quarterly).
Having periodic, hour-long meetings for an informal chat with every team member is an excellent way to get a true sense of what’s happening with them. Since it is a safe and private conversation, it helps you get better details about an issue.
eNPS (employee Net Promoter score) is one of the simplest yet effective ways to assess your employee's opinion of your company. It includes one intriguing question that gauges loyalty. An example of eNPS questions include: How likely are you to recommend our company to others? Employees respond to the eNPS survey on a scale of 1-10, where 10 denotes they are ‘highly likely’ to recommend the company and 1 signifies they are ‘highly unlikely’ to recommend it.