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The Empuls Glossary

Glossary of Human Resources Management and Employee Benefit Terms

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What are employee suggestion program best practices?

An employee suggestion program is a powerful tool to drive innovation and improve business operations, helping uncover valuable insights to propel your organization forward. However, to reap the full benefits, it's crucial to implement best practices that foster a culture of engagement and idea-sharing.

What are employee suggestion program best practices?  

The employee suggestion program best practices are

  • Easy accessibility and user-friendly

Provide clear guidelines on how employees can submit their suggestions, whether through an online portal, suggestion boxes, or regular feedback sessions. Ensure that the process is straightforward and encourages participation.

  • Establish a transparent evaluation process

Implement a system that fairly assesses each suggestion, taking into account its potential impact, feasibility, and alignment with the company's strategic goals. Provide timely feedback to employees, acknowledging their contributions and explaining the rationale behind decisions.

Listen, recognize, award, and retain your employees with our Employee engagement software  

Employee pulse surveys:

These are short surveys that can be sent frequently to check what your employees think about an issue quickly. The survey comprises fewer questions (not more than 10) to get the information quickly. These can be administered at regular intervals (monthly/weekly/quarterly).

One-on-one meetings:

Having periodic, hour-long meetings for an informal chat with every team member is an excellent way to get a true sense of what’s happening with them. Since it is a safe and private conversation, it helps you get better details about an issue.


eNPS (employee Net Promoter score) is one of the simplest yet effective ways to assess your employee's opinion of your company. It includes one intriguing question that gauges loyalty. An example of eNPS questions include: How likely are you to recommend our company to others? Employees respond to the eNPS survey on a scale of 1-10, where 10 denotes they are ‘highly likely’ to recommend the company and 1 signifies they are ‘highly unlikely’ to recommend it.

Based on the responses, employees can be placed in three different categories:

  • Promoters
    Employees who have responded positively or agreed.
  • Detractors
    Employees who have reacted negatively or disagreed.
  • Passives
    Employees who have stayed neutral with their responses.

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