Employee Engagement in Healthcare: Digital Healthcare Enterprise Achieves 2x Surge in Engagement with R&R on Xoxoday Empuls

33%

Social intranet conversations surged in 5 months

400+

Rewards linked to performance-based awards 

4.5x

Surge in monthly active adoption by users

2x

increase in employee engagement 

5x

growth in awards, appreciations, and gifts

97.1%

adoption of Empuls by employees

90%

active adoption of Empuls by employees 

70%

 completed the engagement survey in 7 days

300+

peer recognitions shared in the last 6 months

Employee Engagement in Healthcare: Digital Healthcare Enterprise Achieves 2x Surge in Engagement with R&R on Xoxoday Empuls

90%

active adoption of Empuls by employees 

70%

 completed the engagement survey in 7 days

300+

peer recognitions shared in the last 6 months

96.2%

Increase in payouts adoption 

11%

Increase in unit sales in less than 90 days

92%

Adoption of Compass by sales teams

Challenge 

The company initially implemented an R&R program aligned with its corporate vision, which served its needs on a small scale. However, with rapid growth and expansion, they discovered that the existing process was not scalable. Heavy reliance on multiple meetings, follow-ups, email-based communications, and nominations resulted in limited visibility, delays, increased workload, and hindered scalability of the program.

Solution

The company chose Empuls as a comprehensive solution to transform their employee rewards program. Specific expectations from the platform included: 

  • Streamlining the awards structure: Create an organization-wide awards structure that can be customized at the departmental level as needed. Gain complete system control over award eligibility and nomination criteria, making it easier to ensure fair, inclusive, and timely recognition for employees.
  • Integration with existing tools: Integrate Empuls with their HRMS and collaboration systems - Zoho People and Slack. This allows them to incorporate the rewards program into the employee’s everyday workflow, eliminating the need for platform switching and maximizing user experience and engagement.
  • Automating jury awards: To automate the complex process of jury awards, simplifying peer nominations, increasing transparency, and reducing administrative time. 

Result 

The implementation of Empuls evolved the company’s employee R&R program into a dynamic, engaging, and efficient system. With Empuls, the company has successfully maintained its thriving work environment, even during periods of exponential growth, and continuously nurtured employee motivation and productivity, resulting in a significant 2x increase in their culture of appreciation.

Improved award distribution and employee recognition

Empuls offered a user-friendly platform that made it easy to nominate employees and automate the process of distributing awards. All of this could be done within the comfort of their existing work tools - Slack & Zoho People. Additionally, assigned budgets empowered managers and empoyees across divisions to appreciate great work and breaking silos within teams. 

This resulted in a staggering 380% increase in awards and gift points distributed within the organization in a span of 12 months. Consequently, a larger number of employees felt valued and recognized for their contributions, fostering a deeper sense of belonging and purpose throughout the company.

A rise in employee engagement within the organization

Empuls empowered employees to interact and appreciate their peers for achievements and milestones. Recognition transitioned from non-interactive emails to a collaborative platform, fostering deeper work relationships and a sense of belonging. Active engagements on the platform surged from 38% to an impressive 76%, reflecting a significant boost in employee enthusiasm and involvement.

Alignment with the company’s core values 

Empuls facilitated tying core values to recognition. Employees could now get a shoutout for contributions aligned with company values, and this, in turn, reinforced desired behaviors and attitudes. 

Automation of Jury Awards through the Empuls platform 

In just a few months of adopting Empuls, the company successfully expanded their rewards and recognition program to include jury awards, which were typically challenging to manage manually due to the involvement of multiple approvers, moderators, and stakeholders. 

Empuls streamlined the end-to-end process for jury awards, resulting in enhanced efficiency, accuracy, and fairness in recognizing exceptional contributions within the organization. 

The ROI of switching to Empuls

97%  active adoption of Empuls by employees  

5x  rise in awards, appreciations and gift points distribution within a year of adoption

2x  increase in employee engagement 

1,031 total appreciations with core values 

What’s next - the adoption of Empuls for new use cases and features

The client is committed to continuously harnessing the potential of Empuls by exploring new use cases and features that align with their evolving needs and objectives. By staying abreast of the latest updates and enhancements within the platform, they will ensure their R&R program remains dynamic, effective, and tailored to their unique organizational requirements.

About the company 

Founded in 2014, this enterprise is the leading health cloud company dedicated to unifying patient data and making it accessible to the world’s healthcare providers. Spread over 1600+ locations, the award-winning company aims to accelerate the digital transformation of health and wellness. 

Industry: Digital Healthcare

Employees: 1200-1500

Location: Global

Use case: Digital engagement and enterprise R&R

Features used: Recognition, Rewards, People Analytics

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Challenge 

The company initially implemented an R&R program aligned with its corporate vision, which served its needs on a small scale. However, with rapid growth and expansion, they discovered that the existing process was not scalable. Heavy reliance on multiple meetings, follow-ups, email-based communications, and nominations resulted in limited visibility, delays, increased workload, and hindered scalability of the program.

Solution

The company chose Empuls as a comprehensive solution to transform their employee rewards program. Specific expectations from the platform included: 

  • Streamlining the awards structure: Create an organization-wide awards structure that can be customized at the departmental level as needed. Gain complete system control over award eligibility and nomination criteria, making it easier to ensure fair, inclusive, and timely recognition for employees.
  • Integration with existing tools: Integrate Empuls with their HRMS and collaboration systems - Zoho People and Slack. This allows them to incorporate the rewards program into the employee’s everyday workflow, eliminating the need for platform switching and maximizing user experience and engagement.
  • Automating jury awards: To automate the complex process of jury awards, simplifying peer nominations, increasing transparency, and reducing administrative time. 

Result 

The implementation of Empuls evolved the company’s employee R&R program into a dynamic, engaging, and efficient system. With Empuls, the company has successfully maintained its thriving work environment, even during periods of exponential growth, and continuously nurtured employee motivation and productivity, resulting in a significant 2x increase in their culture of appreciation.

Improved award distribution and employee recognition

Empuls offered a user-friendly platform that made it easy to nominate employees and automate the process of distributing awards. All of this could be done within the comfort of their existing work tools - Slack & Zoho People. Additionally, assigned budgets empowered managers and empoyees across divisions to appreciate great work and breaking silos within teams. 

This resulted in a staggering 380% increase in awards and gift points distributed within the organization in a span of 12 months. Consequently, a larger number of employees felt valued and recognized for their contributions, fostering a deeper sense of belonging and purpose throughout the company.

A rise in employee engagement within the organization

Empuls empowered employees to interact and appreciate their peers for achievements and milestones. Recognition transitioned from non-interactive emails to a collaborative platform, fostering deeper work relationships and a sense of belonging. Active engagements on the platform surged from 38% to an impressive 76%, reflecting a significant boost in employee enthusiasm and involvement.

Alignment with the company’s core values 

Empuls facilitated tying core values to recognition. Employees could now get a shoutout for contributions aligned with company values, and this, in turn, reinforced desired behaviors and attitudes. 

Automation of Jury Awards through the Empuls platform 

In just a few months of adopting Empuls, the company successfully expanded their rewards and recognition program to include jury awards, which were typically challenging to manage manually due to the involvement of multiple approvers, moderators, and stakeholders. 

Empuls streamlined the end-to-end process for jury awards, resulting in enhanced efficiency, accuracy, and fairness in recognizing exceptional contributions within the organization. 

The ROI of switching to Empuls

97%  active adoption of Empuls by employees  

5x  rise in awards, appreciations and gift points distribution within a year of adoption

2x  increase in employee engagement 

1,031 total appreciations with core values 

What’s next - the adoption of Empuls for new use cases and features

The client is committed to continuously harnessing the potential of Empuls by exploring new use cases and features that align with their evolving needs and objectives. By staying abreast of the latest updates and enhancements within the platform, they will ensure their R&R program remains dynamic, effective, and tailored to their unique organizational requirements.

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Employee Engagement in Healthcare: Digital Healthcare Enterprise Achieves 2x Surge in Engagement with R&R on Xoxoday Empuls

Reading Time: 5 mins

Challenge 

The company initially implemented an R&R program aligned with its corporate vision, which served its needs on a small scale. However, with rapid growth and expansion, they discovered that the existing process was not scalable. Heavy reliance on multiple meetings, follow-ups, email-based communications, and nominations resulted in limited visibility, delays, increased workload, and hindered scalability of the program.

Solution

The company chose Empuls as a comprehensive solution to transform their employee rewards program. Specific expectations from the platform included: 

  • Streamlining the awards structure: Create an organization-wide awards structure that can be customized at the departmental level as needed. Gain complete system control over award eligibility and nomination criteria, making it easier to ensure fair, inclusive, and timely recognition for employees.
  • Integration with existing tools: Integrate Empuls with their HRMS and collaboration systems - Zoho People and Slack. This allows them to incorporate the rewards program into the employee’s everyday workflow, eliminating the need for platform switching and maximizing user experience and engagement.
  • Automating jury awards: To automate the complex process of jury awards, simplifying peer nominations, increasing transparency, and reducing administrative time. 

Result 

The implementation of Empuls evolved the company’s employee R&R program into a dynamic, engaging, and efficient system. With Empuls, the company has successfully maintained its thriving work environment, even during periods of exponential growth, and continuously nurtured employee motivation and productivity, resulting in a significant 2x increase in their culture of appreciation.

Improved award distribution and employee recognition

Empuls offered a user-friendly platform that made it easy to nominate employees and automate the process of distributing awards. All of this could be done within the comfort of their existing work tools - Slack & Zoho People. Additionally, assigned budgets empowered managers and empoyees across divisions to appreciate great work and breaking silos within teams. 

This resulted in a staggering 380% increase in awards and gift points distributed within the organization in a span of 12 months. Consequently, a larger number of employees felt valued and recognized for their contributions, fostering a deeper sense of belonging and purpose throughout the company.

A rise in employee engagement within the organization

Empuls empowered employees to interact and appreciate their peers for achievements and milestones. Recognition transitioned from non-interactive emails to a collaborative platform, fostering deeper work relationships and a sense of belonging. Active engagements on the platform surged from 38% to an impressive 76%, reflecting a significant boost in employee enthusiasm and involvement.

Alignment with the company’s core values 

Empuls facilitated tying core values to recognition. Employees could now get a shoutout for contributions aligned with company values, and this, in turn, reinforced desired behaviors and attitudes. 

Automation of Jury Awards through the Empuls platform 

In just a few months of adopting Empuls, the company successfully expanded their rewards and recognition program to include jury awards, which were typically challenging to manage manually due to the involvement of multiple approvers, moderators, and stakeholders. 

Empuls streamlined the end-to-end process for jury awards, resulting in enhanced efficiency, accuracy, and fairness in recognizing exceptional contributions within the organization. 

The ROI of switching to Empuls

97%  active adoption of Empuls by employees  

5x  rise in awards, appreciations and gift points distribution within a year of adoption

2x  increase in employee engagement 

1,031 total appreciations with core values 

What’s next - the adoption of Empuls for new use cases and features

The client is committed to continuously harnessing the potential of Empuls by exploring new use cases and features that align with their evolving needs and objectives. By staying abreast of the latest updates and enhancements within the platform, they will ensure their R&R program remains dynamic, effective, and tailored to their unique organizational requirements.

INDUSTRY
HEADQUARTERS
EMPULS USERS
OVERALL ENGAGEMENT SCORE/
RELEVANT METRIC
OVERALL REDUCTION IN
ABSENTEEISM
INCREASE IN PLATFORM
ADOPTION RATE
REWARDS REDEMPTION
PERCENTAGE
OVERALL EMPLOYEE PLATFORM USAGE

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