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The Empuls Glosari

Terma Glosari Pengurusan Sumber Manusia dan Manfaat Pekerja

Lawati Glosari Sumber Manusia

Pre Boarding

Pre-boarding refers to the process of engaging with new hires between the time they accept a job offer and their official start date, ensuring a smooth transition into the organization by providing information, resources, and support to help them prepare for their new role.

What is pre boarding?

Pre-boarding is the process of facilitating early access or preparation for a particular activity or event. In the context of airlines, pre-boarding refers to allowing certain passengers to board an aircraft before the general boarding process begins. This may include passengers with disabilities, those traveling with young children, or individuals requiring extra time or assistance to board.

Dengar, kenali, anugerahkan dan kekalkan pekerja anda dengan perisian penglibatan Pekerja kami  

What are the benefits of pre-boarding for both passengers and airlines?

For passengers, pre-boarding provides added convenience and assistance, especially for those with special needs or requiring extra time to board. It reduces stress and anxiety associated with the boarding process and ensures a smoother transition onto the aircraft. For airlines, pre-boarding enhances operational efficiency by streamlining the boarding process, minimizing delays, and optimizing the use of boarding resources.

How do you get pre boarding on southwest?

On Southwest Airlines, pre-boarding is typically available to passengers who require special assistance, such as those with disabilities, mobility limitations, or medical conditions. Additionally, families traveling with young children (aged six and under) may also be eligible for pre-boarding. Passengers requiring pre-boarding should notify a Southwest Airlines representative at the gate and request assistance accordingly.

How to get pre boarding?

To get pre-boarding on airlines, passengers should:

  • Identify themselves to airline staff at the gate as needing pre-boarding assistance.
  • Provide any necessary documentation or information to support their request, such as medical certificates or proof of disability.
  • Follow instructions from airline staff regarding when and how to pre-board, ensuring a smooth and efficient boarding process for themselves and fellow passengers.

How does pre-boarding contribute to a more efficient and organized boarding process?

Pre-boarding allows airlines to prioritize passengers with specific needs, such as those requiring assistance or families with young children, ensuring they board the aircraft first and without rush. By addressing these passengers' needs separately from the general boarding process, airlines can prevent congestion at the gate and facilitate a more orderly and efficient boarding experience for all passengers.

How does pre-boarding contribute to a more efficient and organized boarding process?

Pre-boarding allows airlines to prioritize passengers with specific needs, such as those requiring assistance or families with young children, ensuring they board the aircraft first and without rush. By addressing these passengers' needs separately from the general boarding process, airlines can prevent congestion at the gate and facilitate a more orderly and efficient boarding experience for all passengers.

Tinjauan nadi pekerja:

Ini ialah tinjauan ringkas yang boleh dihantar dengan kerap untuk menyemak pendapat pekerja anda tentang sesuatu isu dengan cepat. Tinjauan ini terdiri daripada kurang soalan (tidak lebih daripada 10) untuk mendapatkan maklumat dengan cepat. Ini boleh ditadbir secara berkala (bulanan / mingguan / suku tahunan).

Mesyuarat satu lawan satu:

Mengadakan mesyuarat berkala selama sejam untuk sembang tidak formal dengan setiap ahli pasukan adalah cara terbaik untuk memahami apa yang berlaku dengan mereka. Oleh kerana ia adalah perbualan yang selamat dan peribadi, ia membantu anda mendapatkan butiran yang lebih baik mengenai sesuatu isu.

eNPS:

eNPS (pekerja skor Net Promoter) adalah salah satu cara yang paling mudah tetapi berkesan untuk menilai pendapat pekerja anda terhadap syarikat anda. Ia termasuk satu soalan menarik yang mengukur kesetiaan. Contoh soalan eNPS termasuk: Bagaimana kemungkinan anda mengesyorkan syarikat kami kepada orang lain? Pekerja bertindak balas terhadap kaji selidik eNPS pada skala 1-10, di mana 10 menandakan mereka 'berkemungkinan besar' untuk mengesyorkan syarikat dan 1 menandakan mereka 'sangat tidak mungkin' untuk mengesyorkannya.

Berdasarkan respons, pekerja boleh diletakkan dalam tiga kategori berbeza:

  • Promoter
    Pekerja yang telah memberi respons positif atau bersetuju.
  • Pengkritik
    Pekerja yang telah bertindak balas secara negatif atau tidak bersetuju.
  • Pasif
    Pekerja yang kekal neutral dengan jawapan mereka.

How can airlines ensure that the pre-boarding process is inclusive and respectful of passengers' needs and preferences?

Airlines can promote inclusivity and respect during the pre-boarding process by:

  • Clearly communicating pre-boarding eligibility criteria to passengers.
  • Training staff to assist passengers with sensitivity and professionalism.
  • Providing accessible facilities and equipment to accommodate passengers with disabilities.
  • Respecting passengers' privacy and autonomy while offering assistance or accommodations.
  • Regularly reviewing and updating pre-boarding policies and procedures to align with best practices and regulatory requirements.

Are there any additional services or accommodations offered during the pre-boarding process?

Depending on the airline and passenger needs, additional services or accommodations may be offered during the pre-boarding process. These could include wheelchair assistance, priority seating assignments, early access to overhead bin space, or assistance with stowing carry-on luggage. Airlines may also provide guidance or support to passengers navigating the airport or aircraft environment.

Pautan Pantas

Penyelesaian Penglibatan Pekerja
Glosari

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