Terma Glosari Pengurusan Sumber Manusia dan Manfaat Pekerja
Employee communication is a crucial aspect of organizational functioning. Effective communication within a workplace is essential for fostering a positive organizational culture, promoting employee engagement, and ensuring that everyone is aligned with the company's goals and values.
Employee communication refers to the process of exchanging information, ideas, and feedback between an organization and its employees.
Employee communication encompasses various channels and methods through which information is conveyed, fostering a transparent and open dialogue. Effective employee communication is essential for aligning individuals with organizational goals, creating a positive work environment, and ensuring that employees are well-informed about company policies, changes, and opportunities.
Types of employee communications:
Benefits of good employee communication:
Five methods of communication in the workplace:
Communication channels for organizational changes:
Leaders play a crucial role in fostering open and transparent communication within teams. Their responsibilities include:
Ensuring effective communication with remote or dispersed teams:
Ini ialah tinjauan ringkas yang boleh dihantar dengan kerap untuk menyemak pendapat pekerja anda tentang sesuatu isu dengan cepat. Tinjauan ini terdiri daripada kurang soalan (tidak lebih daripada 10) untuk mendapatkan maklumat dengan cepat. Ini boleh ditadbir secara berkala (bulanan / mingguan / suku tahunan).
Mengadakan mesyuarat berkala selama sejam untuk sembang tidak formal dengan setiap ahli pasukan adalah cara terbaik untuk memahami apa yang berlaku dengan mereka. Oleh kerana ia adalah perbualan yang selamat dan peribadi, ia membantu anda mendapatkan butiran yang lebih baik mengenai sesuatu isu.
eNPS (pekerja skor Net Promoter) adalah salah satu cara yang paling mudah tetapi berkesan untuk menilai pendapat pekerja anda terhadap syarikat anda. Ia termasuk satu soalan menarik yang mengukur kesetiaan. Contoh soalan eNPS termasuk: Bagaimana kemungkinan anda mengesyorkan syarikat kami kepada orang lain? Pekerja bertindak balas terhadap kaji selidik eNPS pada skala 1-10, di mana 10 menandakan mereka 'berkemungkinan besar' untuk mengesyorkan syarikat dan 1 menandakan mereka 'sangat tidak mungkin' untuk mengesyorkannya.
Improving employee communication:
Evaluating employee communication skills:
By systematically assessing these aspects, organizations can gain insights into employees' communication skills, identifying areas for improvement and providing targeted support and training when necessary.
Collecting feedback to improve communication processes:
By employing a combination of these methods, organizations can gather comprehensive feedback from employees, ensuring continuous improvement in communication processes and fostering a culture of openness and transparency.
Adjusting communication during times of crisis or change:
Frequency and format of regular employee communication: