Cabaran 

Georges Chalouhi, Pengurus Eksekutif di Gulf Taleed, sedang mencari untuk memanfaatkan teknologi untuk menyelaraskan pekerja dengan nilai budaya teras Gulf Taleed sambil memacu penglibatan dan pengekalan pekerja melalui program ganjaran dan pengiktirafan yang menarik. Antara cabaran yang ingin beliau selesaikan termasuklah:

•  Menarik dan mengekalkan bakat tempatan yang tepat untuk memenuhi mandat Kerajaan Arab Saudi untuk mempunyai 30% kakitangan dari penduduk tempatan
• Menyampaikan pengalaman yang konsisten, menghapuskan berat sebelah, dan menghasilkan respons positif daripada pekerja untuk program pengiktirafan berpusat Gulf Taleed "Rockstars"
• Mewujudkan budaya mengutamakan rakyat dan meningkatkan penglibatan secara strategik dengan menyelaraskan pekerja Gulf Taleed dengan nilai teras syarikat

Penyelesaiannya

To create a people-first culture and improve engagement, Gulf Taleed turned to Empuls to streamline communication, rewards, and recognition while aligning employees with the company's values.

Empuls ushered in a new era of employee engagement at Gulf Taleed. They leveraged the holistic engagement approach enabled by Empuls to connect, align, empower, and motivate employees. Empuls is the single channel for employee communication, connection, feedback, celebration, and engagement at Gulf Taleed.

Connecting Gulf Taleed’s distributed workforce with the Empuls Social Intranet

Gulf Taleed found Empuls to be the perfect social intranet that reinforces its values of diversity and inclusion. Empuls serves as an open forum for employees to share views and cultural perspectives. 

They switched from email-only communication to inter-team networking by sharing news, updates, business highlights, company announcements, customer wins, and success stories on Empuls.

From communicating with employees to connecting and aligning them with the company’s core cultural values, Empuls helps reinforce the right behaviors at work.

Enabling Gulf Taleed to capture the employee voice with Empuls Surveys
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The engagement surveys are helping Gulf Taleed understand the relationship between recognition, engagement, and retention. They are gaining a fresh perspective on the company’s culture through new joiner surveys.

The popularity of Empuls reflects in the recent engagement survey communicated via Empuls, which had a 70% completion rate within seven days of its launch.

Celebrating employee successes with Empuls Recognition and Rewards

Empuls’ unique recognition experience allowed Gulf Taleed to decentralize their R&R program “Rockstars”, remove bias, and make it a powerful motivation tool. 

With peer-to-peer recognition, multiple award categories, customizable reward workflows, and a global rewards catalog, Empuls enables every employee to applaud great work in-the-monent.

Dengan memperkasakan pengurus barisan untuk mengiktiraf setiap pencapaian kecil dan besar, Gulf Taleed beralih daripada memberikan tiga anugerah setiap suku tahun kepada 300 penghargaan dalam tempoh enam bulan.

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ROI melabur dalam penglibatan pekerja

Georges Chalouhi, Executive Manager at Gulf Taleed, says, “Empuls adoption is gaining momentum, and the engagement levels are high. There has been a positive impact on team retention, morale, motivation, job efficiency, empowerment, and appreciation.”

90%  active adoption of Empuls by employees  

70% menyelesaikan tinjauan penglibatan dalam 7 hari 

300+ kes pengiktirafan rakan sebaya dalam 6 bulan

Kadar tindak balas 91.58% pada lebih daripada 550 jawatan di townhall 

With the positive response from employees, Gulf Taleed intends to keep the momentum going. They want to use Empuls to continue to remind people about the importance and the power of recognition and celebrate people’s achievements and success.