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Glosarium Manajemen Sumber Daya Manusia dan Ketentuan Tunjangan Karyawan

Kunjungi Glosarium Sdm

Orientasi Karyawan

Employee orientation is an introduction process in which new joinees or employees get acquainted or familiarized with the culture, their roles in the organization, process, responsibilities, and background of the organization.

Employee orientation is also known as onboarding, which involves certain processes like introduction with co-workers, training and mentoring sessions, and enlightening with important information. This helps the new employees to feel comfortable, informed, and prepared for the roles and responsibilities coming to them.

What is employee orientation?

Employee orientation, also referred to as Onboarding, which is a formal introduction between the new employee and the organization, tends to be conducted in the initial days or weeks of joining. This process helps the new employee to get familiar with the new workplace, which basically includes providing information, resources, and assistance to the new employee to feel comfortable in the new working space and work to their full potential.

What is the purpose of orientation?

The primary purpose of orientation is to facilitate a smooth transition for new employees into their roles within the organization. It aims to familiarize them with the company's mission, values, culture, policies, procedures, and expectations, thereby helping them feel welcomed, informed, and prepared to contribute effectively to the organization.

What 5 elements will you include in the orientation program?

The five elements that needs to be included in every orientation program are:

  • Company overview: Providing information about the organization's history, mission, values, goals, and structure.
  • Job role and responsibilities: Clearly define the new employee's job duties, expectations, performance metrics, and reporting structure.
  • Policies and procedures: Explaining company policies, such as attendance, code of conduct, safety regulations, IT security, and any other relevant guidelines.
  • Introduction to colleagues: Facilitating introductions to coworkers, supervisors, and key personnel to foster networking and collaboration.
  • Training and development: Offering training sessions or resources to help the new employee develop the necessary skills and knowledge for their role and career growth within the organization.  
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How to orient new employees?

The format of the Employee orientation program may vary. The basic elements are as follows:

  1. Introduction and initiatory greetings
  2. Overview of the company
  3. Policies and protocols
  4. Job focused training
  5. Manfaat dan fasilitas
  6. Keselamatan di tempat kerja
  7. Team introduction
  8. Essential support
  9. Tindak lanjut

      1. Introduction and initiatory greetings: The meetings are conducted by the human resources department, which introduces and makes the first formal greetings to          the manager and the members and co-workers.

        2. Overview of the company: Now, employees are provided with insights into the company’s mission, basic values, and goals to be achieved, and their role will help            in overall success.

        3. Policies and protocols: The policies and protocols are informed, which involves leaving policies, code of conduct, and confidentiality of the data.

        4. Job-focused training: New employees are trained according to their specific job roles, which helps them to upskill and get familiar with the tools and techniques           being used in the organization; this training includes technical training and skill development programs.

        5. Benefits and perks: Employees are familiarized with the certain benefits and perks they would be provided throughout, such as healthcare plans, loans, and other           perks.

        6. Workplace safety: All the knowledge related to workspace safety and any specific health and safety guidelines are provided in the session.

        7. Team introduction: Introduced to their team members and department co-workers, also get familiarized with the mode of communication and interaction sessions.

       8. Essential support: Employees are provided with the resources like organizational sheets, manuals and policies, and tools.

       9. Follow-up: During the orientation, new hires are provided with ongoing support and certain follow-up meets to cross-check with them, as this helps them to feel          supported and get integrated into the company.

What is the major purpose of an employee orientation program?

The major purpose of an employee orientation program is that it allows new hires to get familiarized with the necessary information and objective, which helps in a smooth transition in roles and responsibilities and be an asset to the organization.

It also allows new employees to connect with their colleagues, supervisors, and other members, which helps them to feel engaged, valued, and motivated toward the role.

Why is employee orientation important?

Employee orientation is considered important because of several ways:

  1. Easy onboarding
  2. Harapan yang jelas
  3. Information transfer
  4. Engagement and motivation
  5. Connecting with employees
  6. Productive performance
  7. Job retention

    1. Easy onboarding: This helps a smooth transition in their roles and responsibilities and assimilate with their surroundings to work effectively.

      2. Clear expectations: It helps to ensure the basic job positioning and performance expectations so that they can align with the code of conduct and efforts.

      3. Information transfer: Orientation allows the organization to pass the information to the new hires, which includes mission, vision, and culture, so that they can          contribute to their full potential.

      4. Engagement and motivation: A well-established orientation allows the creation of a positive impression and makes new hires feel engaged, which keeps them          motivated to work towards the goal.

     5. Connecting with employees: Employee orientation allows new employees to build relationships, such as connecting with co-workers, managers, and other          members. This allows employees to have a sense of belonging.

      6. Productive performance: Well- organized orientation fosters new employees to gain knowledge and skills related to their job roles and perform accordingly; this          allows employees to understand tasks and tools through various training and mentoring programs.

      7. Job retention: Onboarding contributes to employee satisfaction, making them feel welcomed and supported. This positive experience fosters them to commit to          long-term relationships with the organization.

How to create an employee orientation program?

To create an effective employee orientation program, follow these steps:

  • Assess needs: Identify the key information, skills, and resources new employees need to succeed in their roles.
  • Plan content: Develop a structured agenda covering company overview, job roles, policies, procedures, training, and introductions.
  • Gather resources: Compile relevant materials, documents, and training resources to support the orientation process.
  • Design delivery methods: Determine how the orientation will be delivered, whether through in-person sessions, online modules, or a combination of both.
  • Schedule sessions: Coordinate dates and times for orientation sessions, ensuring they align with new hires' start dates.
  • Assign responsibilities: Delegate tasks to HR staff, managers, and mentors involved in conducting the orientation.
  • Gather feedback: Solicit feedback from both new hires and facilitators to continuously improve the orientation program.

What is included in employee orientation?

Employee orientation typically includes:

  • Company overview (history, mission, values)
  • Job role and responsibilities
  • Workplace policies and procedures
  • Introduction to colleagues and key personnel
  • Training and development opportunities
  • Benefits and perks information
  • Safety and security protocols
  • Organizational culture and expectations.

Survei denyut nadi karyawan:

Ini adalah survei singkat yang dapat sering dikirim untuk memeriksa pendapat karyawan Anda tentang suatu masalah dengan cepat. Survei ini terdiri dari lebih sedikit pertanyaan (tidak lebih dari 10) untuk mendapatkan informasi dengan cepat. Ini dapat diberikan secara berkala (bulanan / mingguan / triwulanan).

Pertemuan empat mata:

Mengadakan rapat berkala selama satu jam untuk obrolan informal dengan setiap anggota tim adalah cara terbaik untuk mendapatkan gambaran sebenarnya tentang apa yang terjadi dengan mereka. Karena ini adalah percakapan yang aman dan pribadi, ini membantu Anda mendapatkan detail yang lebih baik tentang suatu masalah.

eNPS:

eNPS (employee Net Promoter score) adalah salah satu cara paling sederhana namun efektif untuk menilai pendapat karyawan Anda tentang perusahaan Anda. Ini termasuk satu pertanyaan menarik yang mengukur loyalitas. Contoh pertanyaan eNPS meliputi: Seberapa besar kemungkinan Anda merekomendasikan perusahaan kami kepada orang lain? Karyawan menanggapi survei eNPS pada skala 1-10, di mana 10 menunjukkan bahwa mereka 'sangat mungkin' untuk merekomendasikan perusahaan dan 1 menandakan bahwa mereka 'sangat tidak mungkin' untuk merekomendasikannya.

Berdasarkan tanggapan, karyawan dapat ditempatkan dalam tiga kategori berbeda:

  • Promotor
    Karyawan yang telah merespons positif atau setuju.
  • Pencela
    Karyawan yang bereaksi negatif atau tidak setuju.
  • Pasif
    Karyawan yang tetap netral dengan tanggapan mereka.

What is the importance of employee orientation?

The importance of employee orientation:

  • First impressions matter: An employee's first days and weeks on the job leave a lasting impression. Orientation provides the chance to make that impression positive by showcasing the company's commitment to their success and well-being.
  • Alignment with company culture and values: Orientation serves as a platform to introduce new hires to the organization's culture, values, and mission. This alignment fosters a sense of belonging and helps employees understand how their roles contribute to the larger goals.
  • Clarity on expectations: Clear communication of job roles, responsibilities, and performance expectations during orientation prevents confusion and enhances productivity from the outset.
  • Building relationships: Meeting key team members and learning about departmental functions during orientation facilitates relationship-building, which is essential for collaboration and a supportive work environment.
  • Retention and engagement: Employees who undergo a structured orientation are more likely to feel engaged and committed to the organization, leading to higher retention rates and lower turnover costs.

What are the components of effective employee orientation?

The components of an effective employee orientation are:

  • Welcome and introduction: A warm welcome from senior leadership sets a positive tone. An overview of the company's history, mission, and values helps new hires understand its purpose and ethos.
  • administrative essentials: This includes completing the necessary paperwork, understanding HR policies, benefits enrollment, and logistical details like office hours, dress code, and security protocols.
  • Job role and expectations: Detailed explanation of the new employee's role, goals, performance metrics, and how it aligns with the broader organizational objectives.
  • Training and Development: Providing initial training on systems, tools, processes, and any specific skills required for the job ensures that employees feel equipped to perform their duties effectively.
  • Introduction to team and resources: Facilitating introductions to colleagues, mentors, and key stakeholders fosters a sense of belonging. Additionally, familiarizing employees with available resources, such as employee assistance programs and support networks, promotes well-being.
  • Feedback mechanism: Setting up a feedback mechanism allows new hires to express concerns, ask questions, and provide input on their onboarding experience, facilitating continuous improvement.
  • Ongoing support and check-ins: Regular follow-ups and check-ins in the initial months help new employees acclimate, address challenges, and stay on track with their goals.

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